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Microsoft Outlook Express (PC/MAC)
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- Select Accounts from the Tools menu.
- On the MAIL tab, click ADD, and then select MAIL.The program will then take you through a series of screensentitled the INTERNET CONNECTION WIZARD.
- In the DISPLAY NAME box on the first screen, type
your real name the way you would like it displayed in your outgoing messages (ex. John Smith) - The next screen will prompt you to enter your full e-mail address (For example, username@domain.com)
- On the next screen, select POP3 from the pull down menu. In the INCOMING MAIL box enter "mail." followed by your domain name (ex. mail.example.com)
- In the Outgoing mail (SMTP) box, type in the name of your outgoing e-mail server (ex. smtp.myisp.com)
- Under the ACCOUNT NAME box, please enter your full e-mail address (ex: john@example.com). Enter your password in the PASSWORD box.
- You will be prompted to enter a "friendly name" or "display name" for the e-mail account. You can enter any name you like.
- On the last screen, select your method of connecting to the
Internet. - Exit your all browser windows and restart Outlook Express for the changes to take effect. You are now ready to receive and send e-mail using Microsoft Outlook Express.

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- In Outlook Express, go to the Edit menu and select Preferences.
- A window will appear listing the mail, news and directory service accounts you have already setup. Click the button marked New Account.
- In the Account name box, enter your full e-mail address (ex. john@example.com). Under Account type the button beside POP should be pressed in, click OK to continue.

- In the Full name box, enter in your first and last name.
- Enter in your E-mail address, then click Next to continue:
- The SMTP server should be set to your ISP's outgoing mail server. Your SMTP host is generally "smtp." Followed by the domain name of your ISP (ex. smtp.myisp.com).
- Your account ID should be your full e-mail address (ex. john@example.com).
- The POP server should be set to "mail." Followed by your domain name (ex. mail.example.com).
- Your password is your E-mailbox password.
- If you want your password to be saved for you every time you check your e-mail then put a check the box beside Save password; however, if there are other people who have access to your computer then you might consider not checking it to increase your security.

- Click on the tab labeled Advanced. If you access your e-mail from more than one location, or if you wish to keep a copy on the server, check the box next to Leave a copy of messages on server.
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Most e-mail software can be set up to retrieve your messages automatically on a regular interval. Attempting to retrieve new messages on extremely frequent intervals may adversely impact your E-mail performance. Since our systems only query for new messages once every 5 minutes, we recommend you adjust your retrieval settings to check for messages with the same frequency - every 5 minutes.
To improve your E-mail performance, follow the directions below to change your retrieval setting.
- Open Outlook Express
- Click on the TOOLS menu
- Select the OPTIONS sub-menu
- Click on the GENERAL tab
- Under the SEND / RECEIVE MESSAGES section, place a check in the box next to "Check for new messages every ___ minute(s)"
- Type 5 in the minutes box
- Click APPLY
- Click OK
- Close Outlook Express and restart the program
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